Service Delivery Coordinator at a Reputable Internet Solutions Provider – Willers Solutions Limited

Willers Solutions Limited – Our client, a reputable Internet Solutions Provider, is currently recruiting suitably qualified candidates to fill the position of a Service Delivery Coordinator

Responsibilities

•Update, Monitor and Input Presales tracker sheet for all Installation, survey, Trial / POC and activation requests.
•Daily & Monthly report on presales tracker sheet.
•Process account activations for newly installed links for both new and existing clients
•Liaise with all stakeholder and ensure contracts are signed, submitted & documented for all client
•Weekly handover reporting of newly installed accounts for Cooperate account, partners, resellers and dealers to Account Management.
•Weekly reporting of new accounts that were recently activated to account department.
•Ensuring the sales team are regularly updated with reports on the status of their Survey / Installation
•To handle and process service request from sales person/reseller and communicate relevant information to the sales person/reseller
•Maintain a good filing system for all signed contracts
•All other duties as assigned by the Supervisor

Requirements

•Minimum of a B.Sc / HND in a related field
•Minimum of 5 year’s experience as a service delivery coordinator in an internet solution provider (ISP) firm
•Excellent knowledge & hands on use of Microsoft Excel
•Well organized & pays attention to detail
•Excellent verbal & written communication skills
•Ability to analyze & interpret data
•Basic Knowledge of wired & wireless technology, LAN, WLAN infrastructure.

Application Closing Date
30th April, 2021.

How to Apply
Interested and qualified candidates should send their CV in Ms Word Format to: ashabi.lawal@willerssolutions.com using “ISP Service Delivery Cordinator” as the subject of the mail.

Note: Only shortlisted candidates would be contacted.

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Job CategoryService Delivery Officer

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