Full Time, Permanent
Posted 9 months ago

The Workplace Centre Limited (TWPC) – Our client, a Hospitality company, is recruiting suitable candidates to fill the position below:

Job Title: Operations Supervisor

Location: Lagos State
Employment Type: Full-Time / Permanent
Industry: Hospitality

Key Responsibilities

  • Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
  • Overseeing the staff for the smooth running of the Cafe.
  • Training new employees as per their abilities and skills.
  • Maintaining a strong relationship with suppliers and vendors.
  • Inspecting the food and beverage stock level and restocking them promptly.
  • Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
  • Checking with the guest and making sure that they are getting served the best quality food.
  • Professionally resolving customer complaints.
  • Ensuring customer satisfaction with all the services provided to them.
  • Preparing daily reports and presenting them to the higher management.
  • Managing the outstanding bills and cash inflows of the restaurant.


  • Candidates should possess a B.Sc / HND in Business Management, Hospitality, or a related field.
  • Prior work experience as an operations Supervisor, or a similar position in the Hospitality industry.
  • Professional certification as a Certified Restaurant Supervisor will be an advantage.
  • Ability to maintain a positive work environment.
  • Amazing written and verbal communication skills.
  • Ability to work for long periods and on weekends as well.
  • Strong organization and analytical skills.
  • Exceptional customer service skills.
  • Strong sales skills.
  • Customer-oriented individual and an outstanding problem-solver.
  • Good numerical abilities.
  • A keen eye on details for accuracy.
  • Good time management skills.

Application Closing Date
31st March, 2023.

How to Apply
Interested and qualified candidates should send their Applications to: twpchrservices@gmail.com using the Job Role as the subject of the email.

Job Features

Job Category

Operations Supervisor

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