NOC Engineer at an Internet Solutions Provider – Willers Solutions Limited

Willers Solutions Limited – Our client, an Internet Service Provider is looking to recruit suitably qualified candidates to fill the position of a NOC Engineer

Job Description

•Perform general system administration tasks on all elements of the network
•Discover problem areas which could negatively impact system performance or customer satisfaction
•Proactively monitor network and system performance.
•Analyze traffic data and trends and escalate areas of concern to the network design authority.
•Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
•Perform general system administration tasks on all elements of the network.
•Perform network surveillance 24/7, respond to networkreported and customerreported problems
•Take ownership to ensure that all problems are resolved in a timely and efficient manner.
•Manage problem resolution using network monitoring/management tools
•Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.

Requirements

•B.Sc / HND in Computer Engineering / Telecommunications
•Minimum of 4 years experience as a NOC Engineer
•Strong communication skills both written and verbal.
•Capable of making solid, fact-based decisions under pressure.
•Ability to work well in an international, multi-cultural, and high-pressure technical environment.
•Technical experience in a telecommunications or network operations environment.
•Very Good understanding of wireless communications technology
•Cisco CCNA/CCNP certification.
•Interested candidates must be able to work on a 24/7 shift Rotation

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: lizzy.bika@willerssolutions.com using the “Job Title” as the subject of the email.

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Job Features

Job CategoryEngineering / Technical Jobs

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