Posted 1 week ago

Willers Solutions Limited – Our client, a reputable Internet Service Provider (ISP) company, is recruiting suitable candidates to fill the position below:

Job Title: NMC Engineer

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Description

  • Perform network surveillance 24/7, respond to network-reported and customer-reported problems and manage problem resolution using network monitoring/management tools. Take ownership to ensure that all problems are resolved in a timely and efficient manner.
  • Escalate problems to third-level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
  • Perform general “system administration” tasks on all elements of the network.
  • Perform documented network configuration procedures.
  • Pro-actively monitor network and system performance. Analyze traffic data and trends and escalate areas of concern to officer on duty
  • Through pro-active and systematic review, discover problem areas which could negatively impact system performance or customer satisfaction.
  • Provide scheduled and on-demand traffic analysis reports.
  • Maintains inventory of equipment acquisitions, installations, designs, and modifications.
  • Generate weekly and monthly reports on diesel delivery/consumption and Monitor generator capacity and mileage.
  • Monitors the Network Monitoring System and responds to and addresses system-generated alerts as needed
  • Monitors and ensures the stability of the network infrastructure hosting Network Monitoring System
  • Facilities maintenance (monitoring and management of air-conditioning, UPS, generators, power usage, running health and safety and housekeeping checks at POPs).
  • Optimizes network performance and clients service delivery meeting

Requirements

  • B.Sc / HND in Computer Science / Engineering or other related Course.
  • 2+ years’ experience as network engineer preferable in an ISP/Telco environment.
  • Self‐motivated and capable of working in a cross‐functional team.
  • Clear written and verbal communication skills, good telephone manner.
  • Practical, accurate and precise.
  • Good knowledge of enterprise‐class IP infrastructure (routers/switches/firewalls).
  • Experience of network management.
  • Good knowledge of networking equipment administration.
  • Cisco CCNA/CCNP certification.
  • Confident in MS office applications (particularly Excel).
  • Able to work on a 24/7 shift Rotation and available for weekend/public holiday
  • Ability to efficiently and effectively perform the technical requirements
  • Solid troubleshooting, problem-solving, and analytical skills
  • Ability to prioritize effectively and work with a sense of urgency.

Application Closing Date
20th October, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Job Features

Job Category

NMC Engineer

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