Posted 3 months ago

Black Pen Recruitment – Our client, an AI-Driven Lending platform, is recruiting to fill the position below:

Job Title: Loan Recovery Officer (FinTech / Lending)

Location: Imo
Job Type: Full-time | Permanent
Industry: Financial Services


Job Description

  • Our client is looking to hire a talented Loan Recovery Officer (Fintech/Lending)  to join their team.
  • Their team consists of innovators and builders with domain expertise in the lending space.
  • They share a determination to continue leveraging data driven approaches to problem solving by building products that the market needs and API integrations that drive value across the board.

Key Responsibilities

  • Handle recovery jobs assigned by visiting defaulters in their physical locations and convincing defaulting borrowers to make payments in line with their loan agreement
  • Ability to investigate customer reasons/excuses to verify accuracy and gather evidence.
  • Collaborate effectively with our internal teams and external collection agencies.
  • Ability to follow up on pending payment agreements with default clients and reach negotiated agreements with them.
  • Identify challenges in your own portfolio and discuss them with your manager and leadership, for a concerted effort toward debt recovery.
  • Analyze the portfolio to identify risky segments, and determine the trends/root causes of default.
  • Preparation of reports, providing insights based on data analysis and identification of patterns within your assigned customer portfolio
  • Regularly review the communication in use in order to achieve efficiency and effectiveness.


  • A University Degree from any related field is preferred.
  • 3+ years of experience in banking or microfinance operations directly dealing with delinquent clients and other problem-solving situations.
  • Apt in negotiating and persuading
  • Ability to adapt to new challenges in a dynamic and fast-paced environment while managing multiple projects
  • Excellent collaborator with internal teams
  • Excellent great communication skills, both oral and written, and reporting
  • Good grammar, spelling, and punctuation
  • Proficiency in Excel
  • Must have completed the mandatory NYSC program or have an exemption letter.

Salary + Benefits

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Apply Online