Posted 5 months ago
First Excelsia Professional Services Limited – Our client, an innovative Research and Development company with trendsetting products in the education and health sector, is recruiting to fill the position below:
Job Title: Customer Care Intern
Location: Lekki, Lagos
Employment Type: Internship
Industry: Tech
Job Description
- The suitable candidate would learn the essential processes of quality customer service, swift customer engagement and also be exposed to creative things in the industry.
- This is a learning experience with a team of passionate and energetic people who would make learning fun and interesting while working.
Job Summary
- Resolve product or service problems by clarifying client/customer complaint, determine the cause of the problem, select and explain the best solution, expedite corrections or adjustments and follow up to ensure resolution.
- Prepare product or service reports by collecting and analysing client/customer information.
- Contribute to team effort by accomplishing related results.
- Provide support for efficient customer service processes
- Carryout other tasksas assigned
Person Specification
- B.Sc / HND in Business Administration or a similar field.
- Good communication and interpersonal skills.
- Time management skills.
Application Closing Date
13th May, 2022.
How to Apply
Intereted and qualified candiates should:
Click here to apply online