Posted 5 months ago

First Excelsia Professional Services Limited – Our client, an innovative Research and Development company with trendsetting products in the education and health sector, is recruiting to fill the position below:

Job Title: Customer Care Intern

Location: Lekki, Lagos
Employment Type: Internship
Industry: Tech

Job Description

  • The suitable candidate would learn the essential processes of quality customer service, swift customer engagement and also be exposed to creative things in the industry.
  • This is a learning experience with a team of passionate and energetic people who would make learning fun and interesting while working.

Job Summary

  • Resolve product or service problems by clarifying client/customer complaint, determine the cause of the problem, select and explain the best solution, expedite corrections or adjustments and follow up to ensure resolution.
  • Prepare product or service reports by collecting and analysing client/customer information.
  • Contribute to team effort by accomplishing related results.
  • Provide support for efficient customer service processes
  • Carryout other tasksas assigned

Person Specification

  • B.Sc / HND in Business Administration or a similar field.
  • Good communication and interpersonal skills.
  • Time management skills.

Application Closing Date
13th May, 2022.

How to Apply
Intereted and qualified candiates should:
Click here to apply online

Job Features

Job Category

: Customer Care Intern

Apply Online